Workplace Experience Specialist (HQ)

Brief info about Vinted

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.

The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.

Information about the position

The Workplace Experience Team creates diverse, flexible, and engaging work environments across Vinted offices, warehouses, and verification centres. Our mission is to empower employees to choose the working approach that best suits their needs. We support hybrid working models by providing tools, infrastructure, and experiences that foster productivity, collaboration, and connection.

As a Workplace Experience Manager, you will manage the day-to-day operations and facilities of our Vilnius office. You will work with the Workplace Experience Team to ensure Vinted’s workplace standards are consistently applied, while identifying opportunities for improvements and driving continuous enhancement initiatives.

You will represent Vinted and the Workplace Experience Team by managing relationships with external partners, including cleaning, catering/canteen services, and other office service providers, and act as a local ambassador by leading office tours, delivering presentations, and organising local events that strengthen employee engagement and collaboration.

In this position, you’ll

Oversee day-to-day office operations, including facilities, housekeeping, events, and gym, while identifying opportunities to improve the experience

Manage vendor relationships, negotiate contracts, and drive continuous improvements

Plan and monitor yearly budgets, track spending, and make operational decisions

Organise inclusive events that build culture and strengthen team connections

Handle business-as-usual tasks such as reception support, data analysis, office tours, and onboarding presentations

Work in shifts in the Vinted online support portal, consistently striving for better results

Ensure compliance with legal, health, safety, and environmental standards

Monitor office capacity, adjust seating plans, and contribute to layout planning

Manage ad hoc projects and operational challenges within your scope

Maintain a thorough understanding of Vinted-wide policies, including Business Travel, Home Workstation Budget and others

Keep all Workplace Experience resources up to date: Confluence pages, welcome emails, etc.

Communicate clearly with all Vinted via Slack and internal platforms

Collaborate closely with People, Finance, Legal, IT, and other stakeholders

This is an on-site position based at our Vilnius HQ

About you

Have experience in facilities management, workplace experience, or office management

Have a strong understanding of vendor management and service provider oversight to ensure high-quality delivery

Care deeply about taking ownership of day-to-day operations and driving continuous improvements

Excellent written and spoken English and Lithuanian (mandatory)

Comfortable with managing multiple priorities and ad hoc situations in a dynamic office environment

Good at time management, detail-oriented execution, and communicating confidently with internal stakeholders across teams

Well-versed in event organization and execution

Demonstrating a proactive, highly independent work style with a positive, adaptable mindset

Work perks

The opportunity to benefit from our share options programme

25 working days of holiday

Access to all the tools & tech needed for work

Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture

Private health insurance

3rd Pillar Pension Matching Plan

Digital mental and emotional health support and Employee Assistant Program (EAP)

Frequent team-building events

A personal monthly budget for shopping on Vinted

A dog-friendly office

In Vilnius office: gym & in-house meals at friendly prices

Working at Vinted

Individual learning budget

Each year, you’ll be given a learning budget (starting at €3,000), and a total of up to 10 working days over a 2-year period to support your personal and professional development.

Equal opportunity

We welcome applications from everybody, regardless of your background, identity, or life experiences. Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway – you might still be the perfect match!

The gross monthly salary range for this position is:

€1.983—€2.683 EUR