Commercial Lead, Charging Programs · Operations

About the Role

At Uber, we are determined to become a zero-emissions, zero-waste platform. We have already committed to becoming a net zero carbon business by 2040. By 2030, we will achieve zero emissions in all major U.S., Canadian, and European cities, and 100% of Uber Eats orders will be delivered using reusable, recyclable, or compostable packaging options globally. More detail on our commitments and plan can be found here.

We are building a scaled charging business for earners on the Uber platform that supports our drivers while advancing our sustainability goals. This role is a unique opportunity to lead commercial CPO activities across EMEA, with direct responsibility for the health, performance, and growth of strategic charging partner relationships across multiple countries and geographies.

You will own the operating rhythm with key CPOs across the region, ensuring Uber is driving strong commercial outcomes, reliable execution, and a high-quality driver experience as we launch, expand, and scale. You will partner closely with regional and local teams across operations, product, analytics, finance, legal, and business development to manage partner performance end to end and to turn strategy into repeatable execution.

What You Will Do

Own the day-to-day and strategic commercial activities, including business development and account management, for a portfolio of key CPO partners across EMEA

Own end-to-end commercial pipeline, including driving ongoing commercial negotiations and decisions with partners, including pricing, promotions and new site builds, and other strategic terms,

Monitor partner performance, utilization, and business health, and use data to identify risks and opportunities early

Build and run the operating cadence with CPOs, including QBRs, executive check-ins, SLA governance, escalation management, and commitment tracking

Support the launch and scale of charging partnerships across multiple EMEA countries and geographies

Coordinate resolution of complex partner issues across commercial, product, technical, operational, billing, and customer-experience workstreams

Partner with local operations and support teams to ensure launch readiness, stable day-to-day execution, and strong driver support

Translate market and partner feedback into clear priorities for product, process, and partner strategy

Prepare executive-ready updates, business reviews, and recommendations on partner strategy and performance

Build trusted relationships with senior counterparts at partner companies and internally across Uber

Help shape repeatable account-management processes that can scale as the business grows

Basic Qualifications

Min 8 years of experience in partnerships, account management, business development, operations, or a related commercial role

Experience in EV charging preferred, particularly within mobility, energy, marketplace, or platform ecosystems, with familiarity in CPO and eMSP operating models.

Demonstrated experience managing a pipeline of existing and new strategic external partners and driving business outcomes through influence, structure, and follow-through

Strong judgment and comfort working through commercial contracting processes, including pricing, various commitments, performance metrics, and issue resolution

Excellent communication and relationship-management skills, including confidence working with senior stakeholders

Strong analytical skills with the ability to use data to guide decisions and flag risks

Proven ability to operate cross-functionally in a fast-moving environment

High-integrity, low-ego team player with a bias toward action and accountability

Preferred Qualifications

Experience leading partner QBRs, SLA management, or commercial governance

Experience with multi-country or multi-region account management

Comfort working on scaling processes in a high-growth environment

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.