Lead AI Automation & Operations

Think it, design it, implement it.

As bsport scales, operational efficiency becomes a strategic lever, not just a cost concern.

We're creating this role to lead the intelligent automation of our internal processes, with a clear mandate: deploy agentic AI systems that meaningfully reduce manual workload, streamline team structures, and sustain the quality bar our customers expect.

This is a high-impact, cross-functional position sitting within the Operations. You will own the AI automation roadmap end-to-end, from identifying opportunities to shipping production-grade agents and work directly with team leads to redesign workflows around what machines do best.

The role:

AI Agent Design & Deployment

Identify and implement agentic AI solutions targeting the highest-leverage opportunities: cross-team friction points, high-volume processes, and high-cost operations

Design multi-step AI workflows using tools such as n8n, Zapier, LangChain, or equivalent orchestration platforms

Build integrations between AI agents and our core systems (CRM, ERP, support tooling, data warehouse)

Ensure deployed agents are robust, monitored, and continuously improved based on output quality

Operational Redesign

Audit existing processes to quantify automation potential and project FTE impact

Collaborate with department heads to redesign team structures around automated workflows

Define clear KPIs for each automation initiative: time saved, error rate, cost per unit, and headcount optimisation

Drive org-wide adoption through documentation, training, and change management

Strategic Leadership

Own the internal AI automation roadmap and report progress to senior leadership

Build a rigorous evaluation framework to measure the ROI of each initiative

Stay ahead of the AI tooling landscape to ensure bsport is using best-in-class solutions

Contribute to company-wide thinking on responsible AI deployment

You would be great fit if you have:

5+ years of experience in operations, BizOps, or process engineering

Proven track record of designing and shipping automation workflows in production

Hands-on experience with agentic AI frameworks (LangChain, AutoGen, CrewAI, or similar)

Comfort working with APIs, data pipelines, and no-code/low-code orchestration tools

Strong analytical skills — you model impact before you build, and you measure it after

Experience working cross-functionally with stakeholders at all levels

Package:

💰 Competitive compensation + meaningful equity

🌅 Vibrant office in Passeig de Gracia, Barcelona, with free drinks and snacks.

💻 Hybrid working model: 2 remote day per week, plus 15 extra remote days per year.

🐼 Health insurance with Alan, fully covered by the company.

🤸‍♀️ Negociated gym deal with Wellhub: get access to a wide range of gyms, studios, and wellbeing apps.💳 Flexible remuneration with Alan, to optimise part of your salary in a tax-efficient way.

🌍 A diverse, collaborative workplace - join an international team!

⛱️ Summer Fridays: Enjoy your Friday afternoons all August, with a half-day schedule.

🛏️ Feel supported with paid sick leave, because your health always comes first.

Who we are?

At bsport we empower the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

See you 👋🏼