Senior Compliance Manager (All Genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

The trust of our customers, business partners and the public is our top priority at zooplus, which is why acting responsibly and in accordance with the law is of utmost importance to us. The Corporate Compliance department supports the business units, managers and employees in mastering the constantly growing challenges posed by criminal and regulatory law at national and international level and in making the right decisions. The focus is on compliance areas such as bribery & corruption, cartel law, money laundering prevention, trade sanctions, employer criminal law as well as business partner & value chain compliance.

The core task of Corporate Compliance is to implement an effective compliance management system that successfully promotes awareness of compliance risks and integrity, and that sustainably prevents potential misconduct. The aim is also to detect and remedy legal violations, investigate suspected cases and take immediate action if necessary.

We are looking for a Senior Compliance Manager to join our team at our headquarters in Munich to provide day-to-day compliance advice to the business units and to further expand our compliance management system.

Your Tasks:

You will independently advise all business units on compliance issues arising from day-to-day operations and strategic projects

You will carry out compliance reviews (e.g. gifts & hospitality, conflicts of interest, false self-employment), contract reviews and business partner assessments in accordance with internal standards and legal requirements

You will identify, assess and prioritise compliance risks and develop appropriate measures to mitigate them

You will manage existing compliance processes and drive their optimisation, standardisation and digitalisation

You will develop and implement internal compliance regulations, processes, controls and other compliance measures in line with the global compliance strategy

You will design and deliver target-group-specific communication and training initiatives to strengthen compliance awareness and integrity within the company in the long term

You will take on the operational management of compliance projects and support the further development of the compliance management system

You will plan, coordinate and carry out compliance monitoring activities and compliance audits

You will conduct internal investigations or coordinate complex investigations in collaboration with external partners

You will assist with communication with regulatory authorities and external stakeholders, as well as with handling regulatory enquiries.

Degree in economics, law or a comparable field of study

At least 4 years of relevant professional experience in compliance, risk management, governance or auditing within a consulting firm, audit firm or international company

Professional certification in compliance or auditing (e.g. CFE, CAMS or CIA) is desirable

In-depth knowledge of relevant German and international laws and regulations relating to anti-corruption, antitrust, anti-money laundering, trade sanctions, supply chain compliance and employer compliance

Experience in designing, implementing and continuously improving compliance measures, including policies, training, communications, procedures, controls, audits and investigations

Experience in compliance risk management and conducting compliance risk assessments

Strong stakeholder management, communication and change management skills, with the ability to translate complex requirements into practical and business-friendly guidance

Profound understanding of operational business processes and experience embedding compliance requirements into business operations

Strong affinity for technical processes and IT solutions and, ideally, experience with the digitalisation and automation of compliance activities

Experience using compliance-specific tools, for example for risk assessments, compliance monitoring and business partner due diligence

Proficiency with MS Office applications, particularly Excel, Word and PowerPoint, as well as Visio or comparable process-mapping tools

Fluent written and spoken German and English skills

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid