Solution owner

What happens when 30 retailers have different technical setups, but you want to give them one scalable integration?

That’s one of the challenges you’ll take on as our Solution Owner for Accelerators.

Voyado Elevate helps retailers create more relevant and personalized shopping experiences. Getting the full value from Elevate also means connecting it seamlessly with the platforms our customers already use. As Shopify continues to grow within our customer base, making those integrations easier, faster, and more reusable becomes increasingly important.

That’s where our accelerators come in.

About the role

As Solution Owner, you'll take ownership of our accelerator track for Elevate, initially with a strong focus on Shopify. You'll work at the intersection of customer needs, implementation expertise, and Engineering, helping us evolve how we build and maintain integrations that can serve many customers with different technical setups.

This isn't quite a Product Manager role, and it isn't quite a Solution Architect role either. You'll combine technical solution ownership with elements of product and project management, customer dialogue, and implementation. You won't own the direction of the Elevate product itself. Instead, you'll own an important part of how we make that product easier and more scalable to integrate into our customers' ecosystems.

Some of the things you'll be up to:

Own and continuously evolve our accelerator solutions, ensuring they meet both current customer needs and the longer-term needs of our growing customer base

Shape the requirements, priorities, and development plan for our accelerator capabilities together with Engineering and other stakeholders

Work directly with customers to understand both the business and technical sides of their e-commerce setup and determine how Elevate can best integrate with it

Collaborate closely with your Expert Services team, exchanging knowledge and solving complex implementation and integration challenges together

Coordinate with relevant partners and stakeholders involved in our accelerator ecosystem

Over time, independently take responsibility for customer onboarding alongside your accelerator ownership

So, who are you?

We think you're someone who enjoys operating where technology, customers, and development meet.

You might currently be working as a Technical Project Manager, Solution Architect, Technical Product Owner, Application Specialist, Implementation Consultant, or in another role where you've had to understand complex technical requirements and turn them into solutions.

You're technical enough to understand integrations, APIs, and how systems fit together, but you also enjoy the coordination and ownership required to get something built. You can sit with a customer to understand why their setup works the way it does, then take that context into a conversation with Engineering and turn it into something concrete and actionable.

The environment will keep changing. Shopify will evolve, Elevate will evolve, and our customers will bring new use cases. You enjoy that kind of movement and are comfortable taking ownership even when every answer isn't available from the start.

We believe you have:

A bachelor’s degree in computer science, engineering, mathematics, or another relevant technical field

Hands-on experience designing and developing integrations using REST APIs.

Experience working closely with developers and participating in the planning and prioritization of development work

Experience working directly with customers in an advisory or technical capacity, such as implementation, onboarding, consulting, or solution architecture

Fluency in English, written and spoken

Experience working with Shopify is highly valued, particularly if you've worked with its technical ecosystem, integrations, or implementations in an e-commerce environment.

What's in it for you?

You'll be joining at a particularly interesting point in the accelerator journey.

E-commerce never stands still; neither will the integrations. New customer needs, changes to Shopify, developments within Elevate, and potentially entirely new platforms mean there will always be another technical problem to understand and solve.

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers, and some examples of what we can offer you are:

You’ll operate in a culture that values curiosity, open discussion, and constructive challenge, where good ideas triumph over hierarchy

Summits where we hang out, workshop, discuss, and have a good time together

Opportunities for personal and professional growth and learning in a dynamic and supportive environment

Work-life balance. We don't have a long work-hours culture; we value engagement over hours worked

Some of our benefits:

30 days of vacation, so you can spend time on the things you love

Beneficial bike lease, including e-bikes

Breakfast buffet on Fridays

In-house gym only for Voyadoers

A generous gadget-and-phone package, your choice!

5000 SEK per year in wellness allowance

Parental leave top-up with additional support for new parents

A wellness hour you can use every week

About Voyado

Voyado is the Agentic Customer Experience Suite for retail.

More than 500 retail brands across 100 markets use Voyado to unite CRM, loyalty, product discovery, e-commerce personalization, and retail media with retail-trained AI that acts on real-time shopper intent.

By combining customer data with product intelligence, Voyado helps retailers deliver more relevant experiences across every channel - online and in-store. The result is more traffic, higher conversions, stronger customer relationships, and measurable business impact.

We’re growing across Europe and are looking for people who want to help shape the future of retail technology.

Be yourself 🏳️‍🌈

At Voyado, we believe in gender equality. We are proud sponsors of Womengineer as well as Tjejer Kodar!

Equality is not only about gender but also about making everyone feel welcome and heard in a multicultural and diverse environment. We at Voyado strive to make everyone feel like they can bring their true self to work every day. Gender-equal and diverse teams have more perspectives on life and bring different ideas to the table, which in the end leads not only to a better working environment but also a better product.

Making it personal with AI

We truly believe you’ll position yourself best for success in the interview process by being yourself with support from AI where it makes sense. Later in the process, you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application.

There is no such thing as a perfect candidate; we’re all human, so please bring your authentic self! Don’t let AI over-polish your CV or answers to the point where we can’t hear your real voice, because that’s what we care about the most.

Note: As of right now, we are unable to proceed with applicants outside of the EU, and a requirement of eligibility to work at Voyado is the right to work in the EU without limitations. Needless to say, this is something we are actively working on to be able to onboard colleagues from all over the world.

Ready to make an impact?

Fantastic! 🎉

Applying is easy - upload your resume. We’d love to hear what excites you about this role and what challenges you’re eager to take on. Be yourself, and let your passion shine through.

Additional information

As part of our recruitment process, we conduct a background check on the final candidate.