Team Lead of AML & Risk Operations

Brief info about Vinted

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.

The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.

Information about the position

As an AML & Risk Operations Team Leader for Vinted Pay, you will be responsible for leading a team of Specialists and Senior Specialists in handling onboarding and ongoing KYC, transaction monitoring and screening alerts. As the Business navigates its way through a mass migration at the same time as operationalising multi-licensed, cross-jurisdictional policies, you will ensure operational controls are executed consistently across jurisdictions, that risks are identified and mitigated in line with local regulatory requirements, and that operational KPIs, SLAs, and quality standards are met. Reporting to the Director of AML & Risk Operations, you will work closely with the team's Senior Operations Controls Specialist, as well as with local MLROs, Compliance, Payments Legal, Marketplace fraud teams, Member Support and Group EPDA to embed scalable, compliant controls into platform workflows; you will also be responsible for the personal growth and development of the individuals that you line manage.

As an experienced professional within the world of Financial Crime, you will act as a role model to the team and as an ambassador of AML & Risk Operations amongst your peers. Living Vinted’s core values, you will lead by example and drive operational excellence in acting as the primary execution layer for AML, counter-terrorist financing, fraud-adjacent risk controls, and marketplace abuse typologies. This role is both hands-on and strategic, combining people leadership, operational oversight, and continuous improvement to support regulatory obligations, business growth, and cross-border expansion.

In this position, you’ll

Lead and oversee day-to-day AML and financial crime risk operations, including transaction monitoring, customer due diligence (CDD), enhanced due diligence (EDD), sanctions and PEP screening, adverse media reviews, and suspicious activity investigations across all licensed jurisdictions

Ensure the consistent execution of AML/CTF controls in line with applicable regulatory requirements, internal policies, and jurisdiction-specific procedures, including those issued by the CSSF, EU AML Directives, the FCA and the Bank of Lithuania

Manage, coach, and develop an AML & Risk Operations team, including workload allocation, performance management, quality assurance, training, and adherence to defined SLAs and regulatory timeframes

Act as the primary escalation point for complex, high-risk, or cross-border cases, ensuring appropriate risk-based decisions are taken and documented, and escalated to second line Compliance or the MLRO where required

Oversee the preparation and quality of suspicious transaction/activity reports (i.e. SARs/STRs), ensuring accuracy, timeliness, and consistency with local FIU expectations

Monitor operational effectiveness through MI, KPIs, KRIs, and quality assurance outcomes, identifying control gaps, root causes, and remediation actions

Partner closely with second-line Compliance, Payments Legal, EDPA, Fraud and Member Support teams to ensure financial crime controls are embedded into customer journeys, platform features, and new product launches

Support regulatory audits, supervisory reviews, and internal audits by providing clear documentation, evidence of control effectiveness, and timely responses to regulatory queries

Contribute to the continuous improvement of AML operating models, procedures, tooling, and typology coverage, with a focus on scalability, proportionality, and risk-based decision-making

About you

Have practical experience in AML or financial crime operations in a regulated fintech, payments, or marketplace environment

Understand AML/CTF rules well enough to turn them into workable, day-to-day processes rather than policy documents

Are comfortable being hands-on: reviewing cases, unblocking issues, and helping build structure where it doesn’t yet exist

Care deeply about preventing financial crime while enabling a good customer experience in a fast-moving business

Enjoy building and leading small teams, setting standards, and scaling ways of working as volumes grow

Are confident making risk-based decisions, documenting judgement calls, and escalating when needed

Are data-aware, comfortable using MI and KPIs to improve quality and performance

Communicate clearly in written and spoken English with both technical and non-technical stakeholders

Nice to have: Experience in early-stage or fast-scaling companies, multi-country operations, online marketplaces or payments, and familiarity with modern AML tools.

Work perks

The opportunity to benefit from our share options programme

30 days of paid annual leave

Newest MacBook models

Confidential Employee Assistance Program (EAP) for you and your family

Frequent team-building events

Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture

A personal monthly budget for shopping on Vinted

Working at Vinted

Individual learning budget

Each year, you’ll be given a learning budget (starting at €3,000), and a total of up to 10 working days over a 2-year period to support your personal and professional development.

Equal opportunity

We welcome applications from everybody, regardless of your background, identity, or life experiences. Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway – you might still be the perfect match!