Business Development Specialist with Romanian · Customer Support

About the Role

The Ariane team helps drivers with licensing, the onboarding process and supports drivers in their initial steps with Uber.

Once drivers are proficient with driving on the Uber platform, Perspective engages with them on a regular basis to ensure that they’re making the most of the flexible driving opportunity. Perspective aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber.

In the program, CommOps and Ops collaborate closely to understand and tackle driver partners’ most important priorities through specialised and dedicated Perspective account managers.

What You Will Do

Develop and manage Driver relationships through outbound trigger-based calling

Take ownership of managing multiple driver accounts

Provide customised coaching and recommendations to your driver partners

Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc.

Act as a voice of the customer capturing insights at every opportunity

Basic Qualifications

Fluent in Romanian

Fluent in English

Preferred Qualifications

Sales and account management experience in a contact centre environment.

You have at least 6 month experience in sales and retention.

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Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.