Senior Channel Partner Acquisition Specialist

TOPdesk is an international software company that develops service management software for organizations across a wide range of industries. Founded over 30 years ago, we have grown to more than 700 colleagues across 8 countries, serving millions of users worldwide. We help organizations deliver better services through our software and expertise.

Your environment

This is a hybrid role based in Kaiserslautern, Germany, with remote work possibility. You will be part of a European channel team, where each channel manager drives their own region. In the DACH market you will share ownership with your colleagues, as you join a team of two. Together you will create the plan and structure to grow the region, working alongside colleagues from Sales and Marketing.

Your focus: winning new partners and making them successful quickly.

Job Description

Acquiring new channel partners (VARs, MSPs, system integrators) in the DACH market

Building a strong partner pipeline through active outbound outreach

Managing the partner signing process

Onboarding and activating new partners, including training and go-to-market

Delivering structured trainings and product onboarding

Supporting co-selling, co-marketing, and opportunity development

Qualifications

Bachelor’s degree or higher highly preferred

Extensive experience (approximately 5 to 7+ years) in channel sales, partner management, or B2B sales within the SaaS sector

Proven track record in partner acquisition (hunter mentality)

Experience working with VARs, MSPs, or system integrators

An existing network of channel partners in the DACH market is a strong advantage, as is experience at a competitor in the ITSM space

Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage

Structured, goal and KPI oriented way of working

Strong communication and negotiation skills

Willingness to travel within the DACH region

Fluent English and German

What we offer you

Job security: Permanent employment contract

Remote work: Option to work up to 100% remotely

Compensation: Holiday bonus, special payments, monthly tax-free benefits in the form of a Mastercard, corporate benefits

Vacation: 30 days of annual leave

Onboarding: Comprehensive onboarding program and structured training with a dedicated buddy

Family friendliness: Flexible parental leave arrangements, family-friendly leadership, support for caregiving responsibilities

Culture: Informal “du” culture, open and collaborative work environment in an international setting

Development: Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy

Health & well-being: OpenUp, Wellhub, and in-office massages

Mobility: Free parking, bicycle parking, bike leasing, and a public transport ticket

Competitive salary starting at annual 120.000 EUR | 140.000 EUR OTE (70% base / 30% variable)