Multivendor Junior Operations Specialist

Why SoftwareOne?

SoftwareOne is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us SoftwareOne is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you’ll have the opportunity to grow, explore new possibilities, and build a career that’s uniquely yours, while helping shape what’s next in technology.

The role

Are you organised, communicative, and motivated by keeping customer orders and operational processes running accurately?

Do you want to build your knowledge of Multivendor solutions while working closely with Business Development and Account Management?

Are you ready to develop your career with one of the global leaders in software and cloud?

Practical Information

Location: Warsaw, Poland | Reports to: Operations Manager | Visa Requirements: Visa requirements for Poland | Language Requirements: Professional Polish & English | Learn more: softwareone.com

As our new Junior Operations Specialist - Multivendor, you’ll support the day-to-day operations of our Multivendor business and learn how different vendor solutions and licensing models work. You will help ensure accurate and timely operations across CRM/NAV, customer requests, product information, and existing agreements. Working closely with and with support from the Multivendor BDM and Account Managers, you will bring organisation, accuracy, and clear communication to the role.

Key Responsibilities

Process customer orders for Multivendor products

Settle framework agreements based on monthly usage, including Google Cloud, AWS, and Oracle Cloud

Provide Account Managers with product cost information using data from SoftwareOne systems

Onboard customers in CRM/NAV and maintain customer data based on Account Manager requests

Submit credit-limit change requests on behalf of Account Managers

Coordinate with Accounting to support timely customer invoicing

What we need to see from you

Excellent organisational skills with a structured and accurate approach to work

Ability to manage deadlines and process requests efficiently

Clear and confident communication skills

Operational proficiency in Polish and English, including the ability to read and write business correspondence

Interest in developing knowledge of Multivendor licensing models and solutions

Ability to collaborate effectively with colleagues and different departments across the business

What We Offer

Our company benefits vary based on your location, but always include:

Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values) 

A mentor who supports your successful start and is at your side with advice and action

President’s Club: Recognition awarded by leadership and your peers

Flexible work: Do great work from anywhere but also visit the local office to deliver excellence in team relationships 

Lifelong education: A variety of training and development opportunities

Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future 

Job Function

Sales