Cloud and AI Consultant

Why SoftwareOne?

SoftwareOne is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us SoftwareOne is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you’ll have the opportunity to grow, explore new possibilities, and build a career that’s uniquely yours, while helping shape what’s next in technology.

The role

Are you passionate about helping customers get real value from Microsoft 365, Copilot and Power Platform?

Do you enjoy understanding a customer challenge, translating it into a practical solution and then being hands-on in bringing that solution to life?

Location: Sofia, Bulgaria| Reports to: Cloud Solution Architect | Function: Services | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for Bulgaria | Language Requirements: Fluent / professional English, written and verbal; Bulgarian native; | Learn more: softwareone.com

We are looking for a Cloud and AI Consultant to join our Digital Workplace team in Bulgaria.

In this customer-facing role, you will work with organizations to identify their needs and design, configure and deploy solutions across Microsoft 365, Microsoft Copilot and Power Platform, with particular focus on Power Apps and Power Automate.

You will primarily support customers in the Bulgarian market, while also having the opportunity to work with international customers across a variety of industries.

You’ll join an experienced team of Consultants, giving you the opportunity to collaborate with strong technical experts while taking ownership of your own customer engagements.

Key Responsibilities

Work directly with customers to understand their business challenges and translate them into practical Microsoft solutions

Design, configure and deploy solutions across Microsoft 365, Microsoft Copilot and Power Platform

Develop and maintain solutions using Power Apps and Power Automate

Support customers throughout the delivery lifecycle, from requirements gathering and solution design through implementation and deployment

Participate in and facilitate customer workshops, technical discussions and solution design sessions

Advise customers on how Microsoft technologies can improve collaboration, productivity and business processes

Collaborate with Senior and Principal Consultants on more complex customer engagements

Contribute to solution documentation and share knowledge and best practices across the team

Stay current with developments across Microsoft Copilot, Power Platform and the broader Modern Workplace ecosystem

Work with a diverse customer base across industries including financial services, manufacturing and utilities

What we need to see from you

Around 4–5 years of relevant experience working with Microsoft 365, Power Platform, Modern Workplace and/or related Microsoft technologies

Hands-on experience with Power Apps and Power Automate

Practical experience with Microsoft 365 Copilot and/or other Microsoft AI capabilities

Experience designing, configuring or deploying solutions in customer environments

Strong customer-facing skills and the confidence to participate in workshops, requirements discussions and solution design conversations

Ability to understand a business problem and translate it into a practical technical solution

Strong problem-solving skills and a pragmatic approach to technology

Ability to work independently while collaborating effectively with senior technical colleagues

Fluency in English, both written and verbal

Considered a strong advantage

None of the following is essential, but each would be a genuine advantage:

Broader experience across the Microsoft 365 / Modern Workplace ecosystem

Experience with Copilot Studio

Knowledge of Microsoft Azure

Experience integrating Power Platform or Microsoft 365 solutions with other systems

Relevant Microsoft certifications

Experience delivering solutions for enterprise customers

Previous experience working with international customers or distributed teams

What you’ll be joining

You’ll become part of an experienced consulting team made up of Senior and Principal Consultants, working on real customer challenges and modern Microsoft solutions.

Our customers range across industries such as financial services, manufacturing and utilities, and while your primary focus will be the Bulgarian market, you may also support international engagements.

This is an opportunity to combine consulting, hands-on technology and customer interaction in an area that continues to evolve rapidly, helping organizations make practical use of Microsoft Copilot, Power Platform and Modern Workplace technologies.

What we offer 

26 days of annual paid leave

Paid Sabbatical Leave – one calendar month every 3 years, subject to achieving performance criteria

Multisport card

Private Health Insurance.

Food vouchers - 40.90 EUR / month

WFH / Transportation Allowance - 20.45 EUR / month

President’s Club: Recognition awarded by leadership and your peers

Flexible work: Do great work from anywhere, but also visit the local office to deliver excellence in team relationships

Lifelong education: A variety of training and development opportunities.

Job Function

Services

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.