Talent Acquisition Partner - Sales & Operations

About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.

That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close.

We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world.

If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

What you'll be doing

As our Talent Acquisition Partner, you'll own fuelling Satispay's growth by building the Sales and Customer Operations teams that drive our revenue and customer experience.

Here's what that looks like in practice:

- Own end-to-end recruiting - Manage the full cycle for Sales and Customer Operations roles, from sourcing to offer, independently.

- Build active pipelines - Proactively source candidates through LinkedIn Recruiter, direct outreach, and other channels — not just wait for inbound applications.

- Manage the ATS - Keep candidate data, pipeline stages, and communications accurate and up to date in our Applicant Tracking System (Ashby) at all times.

- Partner with hiring managers - Coordinate interviews, manage stakeholder expectations, and answer daily operational questions on your open roles.

- Track and report on metrics - Monitor funnel conversion, time to hire, and offer acceptance rate, pulling reports autonomously from the ATS.

Who we're looking for

This role needs someone with strong recruiting experience, a proactive sourcing mindset, and high data quality standards to partner effectively with hiring managers and drive impact.

- High-volume recruiting experience - 1-2 years of previous experience in a fast-paced in-house or agency environment with demonstrable output.

- Sales and/or Customer Operations hiring exposure - Understanding of what makes a strong hire in these functions and ability to assess candidates accordingly.

- Hands-on sourcing skills - Strong LinkedIn Recruiter proficiency and ability to generate leads through multiple channels proactively.

- ATS autonomy - Comfortable managing end-to-end candidate flow independently, regardless of which ATS you've used.

- Knowledge of core Talent metrics - Funnel conversion, time to hire, offer acceptance rate — and ability to pull reports directly from an ATS without support.

- Stakeholder management experience - Previous exposure to hiring managers or clients, including handling ongoing demand and daily questions on recruiting activity.

- Italian fluency - Written and spoken — your primary working language for recruiting in year one.

- Strong English - Able to run candidate interviews and understand native speakers without support.

- Business acumen - Genuine understanding of how TA performance impacts revenue and growth, not just headcount.

- High data quality standards - Keeps pipeline, statuses, and notes accurate without being asked.

- Tools proficiency - Solid command of Google Suite (including Sheets and Slides) and project management tools; familiarity with AI tools such as Gemini or Claude is a strong plus.

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

- ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.

- 💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.

- ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply.

- 🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours.

- 👨‍👩‍👧 Family: enhanced parental leave, additional leave for child sickness.

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Contract Type: 12-month fixed-term

Salary: €28,000.00 - €32,000.00 gross per annum.

This range is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.

Equal opportunity employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin.

Join us in a workplace where everyone belongs!

Learn more about us

Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here https://www.satispay.com/en-it/work-at-satispay/.

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