Technical Author & Process Analyst (Network Infrastructure)

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.

The Network Infrastructure team designs, builds, and supports the networking environment that underpins QRT’s global technology platforms. The team ensures secure, scalable, and resilient connectivity across all regions and collaborates closely with Infrastructure, Security, and Engineering groups.

Your Future Role within QRT

You will take ownership of the Network Infrastructure team’s documentation and process library within Confluence. The role combines technical writing, content governance, and process analysis to ensure clarity, consistency, and continuous improvement in how information and workflows are structured.

Review and assess existing Confluence documentation to identify outdated, duplicated, or unclear content

Redesign and maintain a logical structure for the Confluence space

Develop and apply documentation templates, naming conventions, and style standards

Rewrite and consolidate content to ensure technical accuracy and consistency

Define documentation ownership and review cycles

Create supporting visual materials such as diagrams and flowcharts

Work with Engineers and Project Managers to capture and document operational and delivery processes

Identify inefficiencies and improvement opportunities within current workflows

Contribute to the design and rollout of future-state processes

Maintain process documentation to reflect changes in ways of working

Your Present Skillset

Proven experience as a Technical Author, Technical Writer, or in a documentation-focused role

Experience documenting and improving technical or operational delivery processes

Strong proficiency with Confluence, including content governance and structure management

Ability to understand and communicate networking concepts clearly

Experience collaborating with technical stakeholders to capture and translate information accurately

Excellent written communication and attention to detail

Experience leading or coordinating cross-team documentation or process initiatives

Desirable/nice to have:

Familiarity with Lean, Six Sigma, or continuous improvement methods

Working knowledge of networking concepts (BGP, routing, firewalls, site connectivity)

Exposure to workflow automation tools (e.g. Tines, n8n, Zapier)

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.