Production Support Engineer

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT:

You will play a key role in ensuring the stability, reliability, and performance of QRT’s trading platforms and low-latency automated trading systems.

Your responsibilities will include:

Monitoring and supporting real-time trading systems and production infrastructure

Acting as a first point of contact for production incidents impacting trading activities

Investigating and resolving issues related to order flow, exchange connectivity, and internal services

Performing pre-market health checks to ensure trading platform readiness

Troubleshooting issues across Linux/Windows environments and distributed systems

Analysing logs, system behaviour, and application performance to identify root causes

Improving monitoring, operational tooling, and automation

Supporting production deployments and release activities

Collaborating closely with developers, researchers, and infrastructure teams

Participating in a remote on-call rotation

Your present skillset:

3+ years of experience in Production Support, Trading Support, or Application Support within a trading environment

Strong understanding of the trade lifecycle and electronic trading workflows

Experience supporting low-latency or automated trading systems

Strong Linux knowledge and confidence with command-line tooling

Exposure to C++ applications and distributed systems environments

Experience troubleshooting real-time production issues under pressure

Scripting skills in Python, Bash, or similar

Strong analytical, problem-solving, and communication skills

Proactive mindset with strong ownership in fast-paced environments

Nice to have:

Experience with exchange connectivity and market data systems

Understanding of networking and performance troubleshooting

Familiarity with monitoring and observability tools

Exposure to CI/CD and release management processes

SQL knowledge and/or experience in algorithmic trading environments

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.