Knowledge Technology Consultant

Job Description & Summary

PwC is a leading global practice in Tax, Assurance and Advisory, offering a wide range of professional services to major clients worldwide, and therefore opportunities for newcomers to our organization.

Key responsibilities

Working on the EMEA TLW KM Technology programs to reimagine knowledge tools, processes and automations to improve knowledge findability and reuse, streamline curation, and automate delivery of trusted, up‑to‑date content.

Content management, records management, information/data architecture, taxonomy/ontology design, metadata standards, content modelling.

Technical Skills

Proficiency in AI tools to be able to propose innovative uses for content management - AI/ML knowledge enrichment, content classification, and summarization

Experience with Workflow automation and low-code tools (e.g., Power Automate, Power Apps) and familiarity with API-based integrations; and enterprise knowledge/content platforms; Analytics and reporting, visualization (e.g., Power BI, platform analytics)

Awareness of search optimization techniques, enterprise search configuration, and relevance tuning

Awareness of data governance, records management, retention schedules, and access control/role-based permissions.

Other skills

Analytical and problem-solving mindset, with meticulous attention to detail and content quality

User-centric approach to information architecture and content design

Project management discipline and the ability to prioritize

High standards of confidentiality, integrity, and professional judgement

Familiarity with PwC Tax and Legal organization and structure

Curious, agile, innovative.