Advisory COO Office (Middle Office) Operations Specialist

Job Description & Summary

We are a team that turns complexity into opportunity. We look for those who anticipate shifts before they happen, challenge how things are done, and bring the experience to create real change.

SHAPING TOMORROW

Make a real impact, today, and tomorrow, through work that matters. Here, you will tackle today’s toughest challenges with a future-focused mindset; so our clients turn to us first when it matters most.

In this dynamic environment, we are searching for an Advisory COO (Middle Office) Operations Specialist to join our team in Athens.

Make a real impact

Data accuracy and record management: Validate data, maintain accurate records, and update databases and documentation in line with procedures.

Issue identification and escalation: Identify errors or gaps, escalate for resolution, and follow agreed task processes.

Stakeholder support and communication: Work with teams and stakeholders to address queries, share updates, and communicate open items clearly.

Operational execution: Support administrative work, documentation management, and cycle-based tasks as required.

Joint Business Relationship operations support: Coordinate JBR requests, track queries and inputs, update statuses, and support timely process completion.

JBR documentation and information coordination: Collect, organize, and check JBR documentation, including business inputs, forms, approvals, and correspondence.

Salesforce and process monitoring support: Monitor JBR records and refreshes, follow up on inputs, and track status with relevant stakeholders.

Process adherence and improvement: Follow workflows and controls, identify routine issues, and suggest practical improvements.

What you bring matters

Bachelor or Master degree, preferably in Business Administration, Management, Finance, Economics, or a related field.

1 to 3 years of elevant operational, administrative, or shared services experience

Ability to follow structured processes with strong attention to detail.

Comfortable working with data, reports, spreadsheets, records, and documentation.

Understanding of operational workflows, procedures, and controls.

Familiarity with Joint Business Relationship processes and exposure to SAP, salesforce or other enterprise systems will be considered valuable.

Excellent communication and customer service skills.

Ability to prioritize tasks, manage deadlines, and take ownership of assigned responsibilities.

BRING YOUR BEST, EVERYDAY

Your skills, integrity, and curiosity make the difference. At PwC Greece, we match that with an environment that brings out your best every day – supported by people who inspire, challenge, and grow with you.

What we offer goes beyond a competitive package. It’s about creating the conditions for you to learn, belong, and deliver impact. That means:

Your work life-balance supported by a hybrid working model

Your creativity sparked in collaborative office spaces

Your career growing through local and global opportunities

Your development advanced with continuous learning and professional certifications

Your well-being cared for with extra leave days and wellness initiatives

Your perspective valued in an inclusive team where your impact matters

Want to unlock new value by applying your unique perspective and talents? At PwC Greece, you lead by example. Our standards for quality and care are high – and together we surpass them. We redefine possibilities for our clients and communities.

Challenge accepted?

Our circle of connection matters - it’s at the heart of what we do. Click here (PwC life)

All applicants will be acknowledged and treated in the strictest confidence.