Verified from career page · Posted 3w ago
- Posted
- 3w ago
- Workplace
- Hybrid
- Salary
- Not disclosed
- Visa sponsorship
- Not specified
Posted on 3 September 2026
Work model: Hybrid
Salary range not shared by the company
Visa sponsorship details unknown
The Customer Support Specialist provides advanced technical support for Nokia products, solutions, and complex networks during the Care phase, delivering remote and on-site support services in a 24x7x365 environment. The role is responsible for troubleshooting customer issues, ensuring SLA compliance, maintaining strong customer relationships, and driving service quality and customer satisfaction. Acting as a subject matter expert, the specialist supports continuous service improvement, mentors less experienced team members, and collaborates with internal and external stakeholders to resolve complex technical challenges.
About Nokia
Nokia's network-equipment business posts software, security and QA roles spread thin across Portugal, Finland, Greece and Poland rather than clustered in one city — a telecom vendor's engineering footprint, built around the infrastructure carriers run 5G and fibre networks on top of.
