Facility & Maintenance Coordinator (Hausmeister) - EMEA

Description

About the Role

NinjaOne's Berlin office sits at the heart of Alexanderplatz– a fast-growing hub for our EMEA team. As our Facility & Maintenance Coordinator, you'll be the person who keeps the office running smoothly day to day: from routine upkeep and repairs to coordinating with vendors and making sure the space always feels welcoming, safe, and professional for employees and visitors alike.

This is a hands-on role for someone who takes pride in a well-run building and enjoys being the go-to person when something needs fixing, organizing, or improving.

Location - Berlin, Germany (on-site)

What You'll be Doing

Own the day-to-day maintenance and upkeep of the Berlin office, including minor repairs, fixtures, furniture, and general building systems

Conduct regular walkthroughs to identify and resolve maintenance issues before they become problems

Coordinate with external vendors and contractors (cleaning, HVAC, electrical, plumbing, security) and manage service schedules

Monitor and maintain office supplies, tools, and maintenance equipment

Set up and break down meeting rooms, event spaces, and common areas as needed

Support health, safety, and compliance standards, including fire safety checks and building inspections

Respond promptly to ad-hoc requests from employees regarding office comfort and functionality

Assist with office moves, deliveries, and light logistics support

Keep accurate records of maintenance work, vendor visits, and recurring service needs

Other duties as needed

About You

Proven experience in a facility maintenance, building services, or Hausmeister role, ideally in an office or corporate environment

Practical, hands-on skills across basic electrical, plumbing, and general repair work

Comfortable coordinating multiple vendors and prioritizing tasks independently

Reliable, proactive, and detail-oriented — you notice what needs fixing before anyone has to ask

Strong communicator who works well with employees at all levels

Fluent in German; working proficiency in English is a plus

Familiarity with workplace health and safety standards in Germany is an advantage

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You'll Love

Be part of a fast-growing, international company at a central Berlin location

Enjoy your lunch covered by NinjaOne 3 times/week at the office

Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando, and many more)

Develop your skills through our renowned training platform

Receive competitive compensation

Collaborate with a curious, kind, international, and intercultural workforce

Enjoy your work environment with its location in the heart of Berlin, directly at Alexanderplatz (close to all transit)

Additional Information

This position is NOT eligible for visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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