Enterprise Solutions Engineer, EMEA Channel · Solutions Engineering & Professional Services

Description

About the Role

We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer, EMEA Channel to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.

Location - Remote, anywhere in the UK

Travel Requirements - ~50%, including strategic customer meetings, industry events, and team collaboration.

What You’ll Be Doing

Own the full pre-sales technical experience for Enterprise Partners, Channel, MSPs, and Customers. This will include product demonstrations, architecture design, and key customer engagements to drive deal success

Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums.

Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management

Partner with Training and Customer Success teams to accelerate time-to-value and ensure long-term adoption success

Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction

Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model

Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals

Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment.

Technical Requirements

Proficiency in Windows environments (registry, services, performance troubleshooting)

Familiarity with Linux/macOS systems and basic command-line troubleshooting

Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections

Hands-on experience with ITSM platforms and endpoint lifecycle management

Scripting experience in PowerShell, Bash, and/or VBScript is preferred

Comfortable navigating complex IT ecosystems and integrating with existing infrastructure

Experience with Salesforce, Jira, Highspot, or equivalent systems is required.

About You

5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers

Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms

Evolved from a technical background (e.g. TAM, Support, Systems engineer), with practical insight into IT operations at scale

Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders

Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives

Known for high emotional intelligence, technical credibility, and a customer-first mindset

Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools

Bachelor’s degree preferred but not required

Technical certifications (e.g. CISSP, Security+, cloud architecture) are a plus

Fluent in English required. Additional fluent languages (German, French) are a plus.

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

Our flexible working hours with remote office options enable you to successfully balance your personal life and your job

You are insured through AXA Private Medical Insurance (PMI)

Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life

Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback)

Grow personally and professionally with one of the fastest growing companies

Develop your skills through our renowned training platform

Receive competitive compensation

Collaborate with a curious, kind, international and intercultural workforce

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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