Customer Success Consultant New

Customer Success Consultant – Dutch speaker

Amstelveen, Netherlands / Customer Success Team – Retailer Service - Netherlands

Salary: 48,700 EUR to 50,520 EUR gross per year, including holiday allowance and the 13th monthly payment. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.​​

Why join us

Own relationships with some of the Netherlands' most recognized retailers

Work with market-leading consumer intelligence and data

Flexible hybrid working (home & office)

Explore various career paths within the NielsenIQ structure, both in the Netherlands and internationally, as you grow and advance in your role

Collaborate with experts across an international organization

About this job

As a Customer Success Consultant, you will partner with leading retailers in the Netherlands, helping them make better business decisions through data, analytics and industry expertise.

You will combine relationship management, consulting and analytical problem-solving to help clients uncover opportunities, understand market trends and maximize the value they get from NielsenIQ insights.

This role is ideal for someone who enjoys working with customers, translating data into actionable recommendations, and making a measurable impact on client success.

Responsibilities

Build trusted relationships with retail clients and become their strategic advisor

Analyze market, category and shopper data to identify opportunities and risks

Translate complex datasets into clear, actionable recommendations

Deliver presentations and business reviews to client stakeholders

Proactively identify opportunities to increase client value and satisfaction

Collaborate with analytics, commercial and operational teams

Support clients in using NIQ solutions to answer key business questions

A little bit about you

Who will thrive here

Naturally curious about consumer behavior and retail trends

Comfortable turning data into stories and recommendations

Enjoys building relationships and influencing stakeholders

Balances analytical thinking with commercial awareness

Likes working in a fast-paced, client-focused environment

Requirements

2-5 years of experience in customer success, consulting, category management, insights, analytics or account management

Strong analytical and problem-solving skills

Excellent communication and presentation skills

Fluency in Dutch and English

Experience in FMCG, retail or market research is a pré

#LI-Hybrid #LI-HL1

Our Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion