Mid-Enterprise Account Manager

Are you ready to redefine your career in cybersecurity while making a real impact? At Mimecast, we’re not just protecting businesses from evolving threats – we’re leading the charge in Human Risk Management. Every customer you engage with builds something bigger: for them, for us, for our communities – and for you. When we grow, you grow.

About the Role

We’re looking for an exceptional Account Manager to oversee a portfolio of ~50 customers (1000–3000 employees), focusing on upselling new and existing products. As the main point of contact for these accounts, you’ll be their trusted advisor, guiding them through Mimecast’s cutting-edge technology stack and helping them tackle today’s cybersecurity challenges.

What You’ll Do

Achieve and exceed monthly/quarterly/annual upsell revenue targets.

Prevent churn and mitigate downsell within your assigned accounts.

Partner with the Channel Development Team to create and execute impactful account plans.

Drive incremental revenue by selling new technology into existing customers.

Follow a proven end-to-end sales methodology to close deals efficiently.

Continuously develop your skills through training and knowledge-building sessions.

What You’ll Bring

We’re looking for a driven, dynamic, and results-oriented professional with:

Proven cybersecurity sales experience (3+ years).

A proven track record of meeting and exceeding revenue quotas.

Experience working with corporate IT teams and selling through Channel partners.

Familiarity with Salesforce CRM and the ability to manage customer relationships effectively.

Strong communication skills, a positive outlook, and a “can-do” attitude.

Knowledge or experience in SAAS cybersecurity, email/messaging, or enterprise IT is a huge plus!

Here’s what sets us apart:

We Set You Up to Win: With top-tier enablement, smart coaching, and actionable insights, you’ll have everything you need to smash quotas and close deals with confidence.

Your Career, Your Path: Whether you want to lead, specialize, or pivot, your next step is yours to shape. Competitive commissions, clear progression, and opportunities to make an impact – your success is about more than your numbers.

Make an Impact: Be at the forefront of cybersecurity innovation, protecting businesses and driving change in a powerful, connected community.

Ready to Take the Lead?

Mimecast: Where Innovation Meets Opportunity. If you’re ready to push boundaries, grow your career, and make an impact, we’d love to hear from you. Let’s build something extraordinary - together!

The OTE salary range for this position is £116,000−£174,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.