This role has closed 1mo ago. It is no longer on Mastercard's board, so there is nothing left to apply to. The posting is kept here because you saved it or opened it; it is a record, not an offer.
Verified by our engine · Posted 1mo ago
- Posted
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Posted on 15 September 2026
Work model not stated
Salary range not shared by the company
Visa sponsorship details unknown
This role has closed. It's kept as a record — see Mastercard's open roles or the similar live roles below.
See Mastercard's open rolesTake on the role of Director, Support & Retention Experience to lead the creation and management of a new function focused on customer health monitoring and post-production support. Drive operational efficiency and retention strategies, ideal for experienced leaders in customer success or support within B2B technology environments.
About Mastercard
Mastercard hires engineers across Dublin, London, Warsaw and a wide Southern/Western European tail. This is payments infrastructure at global scale, not a fintech startup's stack — expect established process and a long interview loop.