Shop Employee (m/f/d)

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. 

To strengthen our team in the Czech Republic, we are looking for a motivated and goal-oriented Shop Employee (m/f/d) for our FlixBus shop at the Florenc bus station in Prague. You will support the day-to-day running of the shop, deliver high-quality service to our passengers, and help ensure smooth operations throughout your shift. This is a full-time, permanent position, working on a shift basis across the full week, including weekdays and weekends.

NB: Please submit your CV in English.

About the Role

Process ticket reservations, cancellations, and changes accurately using our sales and reservation systems

Provide high-quality service to passengers, assisting with check-in and offering clear travel information

Handle cash and card payments reliably, ensuring correct daily reconciliation

Monitor bus departures and arrivals, and communicate any delays or changes to passengers

Support smooth day-to-day station operations in coordination with colleagues and station teams

Help resolve passenger questions and issues calmly and professionally during busy periods

About You

Experience in customer service and cash handling

Reliable, energetic, and a strong team player who contributes to a positive shift atmosphere

Proactive and self-motivated, taking ownership of tasks and working independently when needed

Strong communication skills

Comfortable with MS Office, smartphones, web applications, and reservation systems is an advantage

Flexible to work shifts from Monday to Sunday, with alternating short and long week schedules

Very good command of Czech and English; knowledge of Ukrainian, Russian or Polish languages is an advantage

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! 

NB: Please submit your CV in English.

What We Offer

Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family

Benefits package: meal allowance, MultiSport card, pension contribution, private healthcare contribution, and public transport allowance

Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members

Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills

Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.

As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!