Contract - Digital Adoption Campaigns & Content Lead

Job description

Job Title: Digital Adoption Campaigns & Content Lead (contract)

Location: UK hybrid - any Deloitte office location (London, Leeds, Manchester, Newcastle, Birmingham, Cardiff, Glasgow, Edinburgh, Bristol). Travel to the office may be required on an adhoc basis

Duration: 12 months

Contract Start Date: November 2026

Day Rate: Competitive (Inside IR35)

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

The Role

We are looking for a Campaigns and Content Lead to drive the delivery of high-impact digital adoption and technology learning initiatives across Deloitte. These initiatives help colleagues understand, adopt and make effective use of digital tools and emerging technologies. You will lead a team of four content and digital specialists across the UK and Greece, providing day-to-day coaching, prioritisation and support. You will combine stakeholder advisory and creative direction to deliver engaging, user-focused experiences. You will prioritise technology learning demand across the firm and ensure focus remains on strategic priorities, including TechToks, Copilot, AI and digital transformation.

Responsibilities but not limited to;

Lead the Digital Adoption Campaign team, setting direction, managing priorities and workload, coaching team members and ensuring high-quality delivery.

Lead the planning and delivery of digital adoption campaigns and initiatives, from initial strategy and stakeholder engagement through to launch and ongoing adoption.

Advise and influence stakeholders on digital adoption and user experience, helping ensure tools and solutions are intuitive, accessible and designed with the end user in mind.

Oversee the development of digital adoption and learning materials; review and quality-assure campaign work, scripts and learning materials. Provide creative direction across design, structure, messaging, brand and user experience.

Build strong relationships with project teams, product owners, change, communications and other stakeholders to understand requirements, recommend appropriate adoption approaches and manage reviews and approvals.

Use feedback, engagement and adoption insights to continually improve the user experience and effectiveness of digital adoption activity.

Essential Skills and Experience

Strong experience in digital adoption communications, campaign management, marketing or technology learning,

Strong organisational skills; Experience managing multiple digital adoption campaigns and projects, including delivery priorities, dependencies and the pipeline activity

Proven ability to translate complex technical information into simple, user-focused messaging and engaging digital content.

Able to quickly understand established campaigns, processes and ways of working, take ownership of existing activity while successfully integrating new projects into the campaign portfolio

Proven people leadership experience, with the ability to lead, develop and motivate a team.

Strong stakeholder management, influencing and advisory skills; Confident advisor with the ability to challenge constructively, manage expectations and keep delivery on track when requirements or deadlines change

A strong eye for digital design, content and user experience, with the ability to provide effective creative direction.

Excellent communication skills and the ability to translate complex or technical information into simple, engaging content.

An understanding of digital workplace technologies, AI and Microsoft 365 from an adoption, communications or learning perspective. Technical expertise is not required.

Deliverables: Responsibilities but not limited to:

AI enablement (including Copilot),

Various in flight IT projects and initiatives

InTapp, Accessibility Tech

IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (PSCs). All Associates must contract under PAYE arrangements through a Deloitte approved Employment Company (aka umbrella company). All Associates are employed by Employment Companies and assigned to work for Deloitte (as the client). When working for Deloitte, associates are required to comply with certain Deloitte policies. The employment company is responsible for the associates' employment, pay and administrative functions.