Senior Manager, Analytics & ML (AdTech)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are looking for an empathetic and operationally rigorous Analytics Senior Manager to lead a team of data analysts within our AdTech division. Your mission is to transition this team from a reactive, request based and "data-pulling" function into a proactive, consultative partner to the business. You will partner closely with our Staff Analysts and Data Scientists to upskill the team's technical capabilities, while you focus on career development, stakeholder management, and ensuring the team delivers high-impact, narrative-driven insights that maximize our ad inventory yield.

Your key responsibilities include:

Team Leadership & Coaching: Manage, mentor, and grow a team of data analysts. Conduct regular 1:1s, define clear career progression paths, and coach them on business acumen and data storytelling.

Operational Excellence: Own the team’s delivery pipeline. Implement sprint planning or intake processes to protect the team from ad-hoc chaos, ensuring they focus on high-ROI projects rather than just answering tickets.

Stakeholder Management: Act as a point of contact for Director-level stakeholders in Commercial, Product and Engineering. Negotiate roadmaps, manage expectations based on the expected impact of the analyses.

Strategic Alignment: Translate the broader Ads division strategy into actionable quarterly goals for your analysts. Ensure every dashboard or analysis built ties directly to maximizing ad revenue or improving vendor ROI.

Technical Oversight & QA: While you won't be the primary coder, you will review your team’s work. You will ensure ML models follow rigorous standards, SQL queries are optimized, dashboards are intuitive, analysis and presentations answer the "So what?" before they reach senior leadership. You are also familiar with regulations such as GDPR and ensure the team adheres to them.

Cross-Functional Partnership: Collaborate seamlessly with analysts, data scientists and engineering to operationalize advanced machine learning models (like churn prediction, lead scoring, siamese data simulation, DML etc.) in order to drive meaningful change for our customers and business.

10+ years of experience in Data Analytics, BI, or Data Science, preferably within Monetization, AdTech, or a Marketplace environment.

5+ years of experience mentoring, leading, or managing analysts (this can include acting as a Technical Lead or agile Scrum Master for a data team).

Strong technical foundation: Expert in SQL and BI visualization tools (e.g., Tableau, Looker). A solid understanding of Python and Machine Learning concepts to effectively manage advanced projects. Comfortable with Google Cloud Platform or similar.

Exceptional prioritization skills, providing “assertive-support” to the other teams: You know how to identify the main opportunities, prioritise the efforts and based on these know how to say "no" to stakeholders respectfully and can teach your team how to do the same.

Strong commercial fluency: You understand how digital ad auctions operate (CPM/CPC), and how to measure the profitability of an initiative in a complex multi-national matrix organization.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

We offer 27 days holiday with an extra day on 2nd and 3rd year of service

Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.com.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.