Business Verification Specialist/ KYB Analyst - Czech speaking · Customer Service

foodora is part of the Delivery Hero Group, which is the world's pioneering delivery platform. Our mission is to provide a fantastic ordering experience – fast, simple, and right to the door. We operate in more than 70 countries worldwide. The Delivery Hero Group is headquartered in Berlin, Germany, has been listed on the Frankfurt Stock Exchange since 2017, and is part of the MDAX stock index.

A KYB Analyst is responsible for verifying business customers to ensure compliance with anti-money laundering (AML), counter-terrorist financing (CTF), sanctions, and regulatory requirements. The role supports the safe onboarding and ongoing monitoring of corporate clients, merchants, vendors, or partners.

Key Responsibilities

Customer & Business Verification

Review and verify company registration documents and ownership structures

Conduct due diligence on legal entities, directors, shareholders, and Ultimate Beneficial Owners 

Validate business legitimacy using internal systems and external databases

Assess business activities, websites, financial information, and source of funds

AML & Compliance Controls

Perform sanctions, PEP (Politically Exposed Person), and adverse media screening

Identify suspicious or high-risk business activity

Apply risk-based assessment methodologies

Escalate unusual cases or potential compliance concerns to senior analysts or AML teams

Case Management

Handle onboarding and periodic review cases within SLA timelines

Document findings clearly and maintain audit-ready records

Request additional documents or clarification from customers when needed

Update CRM, compliance, or case management systems accurately

Risk Assessment

Assign customer risk ratings based on company type, geography, ownership, and transaction profile

Identify industries with elevated AML or fraud risks

Support Enhanced Due Diligence (EDD) reviews for higher-risk entities

Operational Excellence

Follow internal SOPs, regulatory guidance, and compliance frameworks

Participate in QA reviews and process improvement initiatives

Maintain productivity and quality KPIs

Support knowledge-sharing and documentation updates when regulations or procedures change

You’re a service-driven team player who thrives in dynamic, fast-paced environment. You bring a proactive mindset, a passion for helping others, and a positive, solutions-oriented attitude. If you’re adaptable, communicative, and eager to learn, you’ll feel right at home.

What We’re Looking For

Strong computer literacy (we work across multiple systems)

Attention to detail

Critical thinking and investigative mindset

Strong documentation and analytical skills

Fluency in English and Czech spoken and written.

Previous experience in AML/KYC/KYB regulations is a big plus

Your Benefits

Modern office in Budapest’s Mill Park – easy to reach, even by bike!

International good vibe + strong corporate background = a secure & inspiring place to grow. 

From day one: life, accident & health insurance (MetLife).

SZÉP-card & Medicare health package.

foodora PRO & vouchers – tasty meals, even in the home office.

Mental health support & relaxing office massages.

 In-house English lessons + LinkedIn Learning access.

Extra days off, AYCM partnership & all tools provided.

Social impact matters: we support 6 charities and you can join in!