Service Delivery Project Manager (F/M)

We are looking for a Senior Project Manager for our DELMIA Quintiq Services Team. You will be primarily responsible for the successful completion of customer projects to deliver committed value and guarantee customer satisfaction. You will work closely with clients and address customer's business needs.

Role Description & Responsibilities

Coordinate all associated activities & resources to ensure successful contract execution

Lead and/or contribute to the definition of the Statement of Work (SOW)

Create and manage project plan and scope throughout the lifecycle of the projects

Monitor execution on time, quality and budget, securing project baseline and margin

Manage and provide guidance to the project team

Prepare/update the business forecast and ensure consistency with information systems

Proactive identification and communication of new business opportunities identified during project execution

Capitalize on project deliverables to ensure reusability. Ensure maximum reuse of existing Best Practices, and create new ones

Produce the lessons learn during the project closure phase and secure the team adoption during the project execution

Foster a trust-based relationship with customer, driving a valuable partnership

Identify, evaluate, categorize the impact and communicate any type of project risks.

Define, implement and monitor/track mitigation action plans

Manage escalation and senior C-level reporting when needed

Qualifications

Extensive experience of project management in software implementation for external customer

Ability and proven experience in managing big teams in remote mode

Leadership qualities and excellent organizational skills

Demonstrated ability to act professionally with diverse groups of executives, managers, and subject matter experts

Demonstrated ability to perform risk analysis, manage budgets and perform resource planning

Very good command of English

Ability to travel a significant part of the business time.

Preferred skills and experience

Master's degree in a related field, preferably in engineering or computer science

Experience with Supply Chain Planning software is a big plus

Project Management methodology training and certifications (such as PMP, Lean, Agile) a big plus

Skills and experience in MS Projects are expected.