Order Coordinator Assistant Sales

At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 4000 hospitals in 120 countries.

Our key to success is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.

Based in our Munich headquarters, the Order Coordination Team supports the organization of our sales and support teams across the world. For this role, we are seeking an active and energetic individual to join our multicultural team as an Order Coordinator Assistant.

Your tasks include:

Creating and monitoring customer orders within SAP and Salesforce

Checking product availability and capacity planning according to customer requirements within SAP

Maintaining accurate, up-to-date order documentation and efficiency during the post-sales and production process

Processing deliveries for shipment, ensuring timely delivery of products to customer sites

Obtaining approvals and following up on back orders with relevant stakeholders

Creating invoices, credit notes/memos as well as managing return orders

Monitoring of open orders in OOPA

Booking of acceptance, revenue and warranty dates in SAP

Close collaboration with various departments such as sales operations at HQ and subsidiaries, production, warehouse and export to coordinate orders efficiently

Participation and contribution to continuous improvement project

Completed commercial education

Minimum of 1 year experience in a service-orientated and international environment, such as sales support or customer service

Strong interpersonal skills with the ability to work independently with a deep sense of commitment

A motivated team player with a good sense of humor and proactive mindset

Ability to manage multiple tasks simultaneously in a fast-paced environment under tight deadlines

Excellent verbal and written communications skills

Well-organized with solid computer skills and knowledge in integrated ERP solutions, e.g. SAP, Salesforce.com

Business fluency in German and English

A mutually-supportive, international team

Meaningful work with a lasting impact on medical technology

30 vacation days, plus December 24th and December 31st

Flexible working hours as well as hybrid work model within Germany

Bike leasing via cooperation partner "BikeLeasing"

Parking garage and safe underground bike storage

Award-winning subsidized company restaurant and in-house cafes

Variety-rich fitness program in our ultra-modern 360m2 company gym

Regular after work, team, and company events

Comprehensive training and continuing education opportunities

Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.

Contact person: Leonie von Leoprechting