Junior Consultant Sales & Customer Excellence

Be part of our team!

AT&S is a leading global manufacturer of high-end IC substrates and printed circuit boards. AT&S industrializes leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive & Aerospace, Industrial and Medical and high-performance computing for AI applications. We are looking for talent eager to shape the future of our interconnected world. With plants in Austria, China, India, Malaysia and sales offices around the globe, we offer excellent career opportunities for creators, innovators and enablers with the drive to make a difference.

To enhance our successful Sales & Customer Excellence Team in Leoben, Austria, we are looking for a passionate

Junior Consultant Sales & Customer Excellence

In this role, you will be part of driving our sales activities forward, connecting with customers and uncovering new business opportunities. With curiosity, initiative and a strong customer focus, you will help turn opportunities into lasting business relationships.

Your Responsibilities

Work alongside Lead-to-Order and Order-to-Cash process leads, keeping processes, requirements, decisions and improvement actions documented and up to date

Analyze operational data and prepare KPI/DPI reports and Power BI inputs to identify deviations, bottlenecks and improvement opportunities

Contribute to CRM, SAP, ServiceNow, Power BI and related tools through business requirements, test preparation, user acceptance testing and issue tracking

Coordinate action lists, workshops and project documentation, ensuring timely follow-up across Sales, Customer Service, IT and other functions

Carry out master data and process-quality checks to improve data completeness, consistency and usability across Lead-to-Cash

Prepare user guides, training materials and communications, and assist with training sessions to drive consistent adoption

Gather user feedback and recurring issues, translating them into structured improvement proposals for the responsible process leads

Support audits and internal controls by compiling evidence and maintaining required process documentation