SAFe System Architect - Services Engineering EMEA Train

Job Title

SAFe System Architect - Services Engineering EMEA TrainAbout the Role

As a System Architect within the Services Engineering EMEA Train, you will play a key role in defining and driving the architectural vision that supports the development of scalable, resilient, and business-critical solutions across multiple teams and locations.

Working in a SAFe environment, you will provide technical leadership by shaping the system architecture, evolving the architectural runway, and ensuring alignment across products, teams, and business domains. You will collaborate closely with Product Management, Release Train Engineering, Architecture Communities, customer stakeholders, and development teams based in Bad Homburg, Bangalore, Dubai, Istanbul, and Nice.

In this role, you will review complex architectural and technical requirements, ensure alignment with the SAFe Large Solution Organization, and support their successful implementation while enabling long-term platform evolution and operational resilience.

Why this role

The EMEA Digital scope brings together multiple airline-specific eCommerce applications built on Amadeus Digital platforms, including both the legacy eRetail platform and the new DES platform.

This complexity creates an opportunity for the System Architect to identify synergies across teams, define the right architectural enablers, and help maximize the effectiveness of the Train from a technical perspective.

Main responsibilities

Define and Communicate the Architectural Vision for the EMEA Train

Establish and maintain the Train-level architectural vision in alignment with SAFe principles and Amadeus standards.

Ensure architectural runway readiness to support future business needs with scalable, reliable, and sustainable solutions.

Provide clarity on system boundaries, interfaces, integration models, and key architectural decisions.

Guide Design and Architecture Across Distributed Development Teams

Review and validate complex technical designs across multiple development teams and locations.

Promote reuse, harmonization, and alignment with technology standards across the Train.

Support teams in addressing architectural challenges, managing technical debt, and maintaining long-term sustainability.

Cross-Organizational Architectural Alignment & Governance

Collaborate with Business Domains (Offer, Order, TTX), Solution teams, and adjacent Trains to ensure architectural consistency across the Amadeus ecosystem.

Align architectural decisions with engineering standards, security requirements, performance expectations, and integration frameworks.

Represent the Train in cross-domain and solution-level architecture forums.

Help ensure that dependencies, integration models, and shared enablers are understood and incorporated into planning and roadmaps.

Foster collaboration across Product, Service, Engineering, and Solution organizations.

Support ART Ceremonies and SAFe Events

Participate in PI Planning, System Demos, ART Syncs, architecture communities, and other SAFe events.

Provide guidance on dependencies, risks, enablers, and architectural priorities.

Facilitate technical alignment between teams, Product Owners, Product Managers, RTEs, and Digital Labs Customer Interface stakeholders.

Drive Continuous Improvement of Technical Practices within the Train

Support modernization initiatives, including AI adoption, automation, observability, technology upgrades, and quality improvements.

Encourage knowledge sharing, innovation, and continuous improvement across teams.

Identify and help address architectural and systemic bottlenecks.

Support Customer-Facing Technical Clarifications

Provide architectural insights to stakeholders engaging with customers.

Clarify technical constraints, extensibility considerations, and architectural impacts of custom developments.

Ensure customer-specific solutions remain aligned with the long-term architectural strategy.

Common accountabilities

Brings significant depth and breadth of expertise within their area and supports the development of others through guidance, coaching, and knowledge sharing.

Applies a broad understanding of the business and technology environment to improve efficiency, recommend solutions, and contribute to strategic objectives.

Works independently while collaborating effectively across teams and stakeholders.

Contributes to innovation, continuous improvement, and the delivery of high-quality outcomes.

What we can offer you

🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.

🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

🌈 A diverse and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

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