Manager, Sales Development, SME & Growth

ABOUT AIRWALLEX

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

ABOUT THE ROLE

We are looking for a hands-on leader to build and lead the Sales Development function for the Benelux region. You will own the outbound pipeline engine for Airwallex’s SME & Growth business, coach SDRs daily, and partner with Marketing, Account Executives and Revenue Operations to generate high-quality pipeline at scale.

This role is based in Amsterdam. We operate in a hybrid environment, with a minimum of 3 days a week working from the office.

WHAT YOU’LL DO

- Lead, coach, hire and develop a high-performing SDR team, with clear expectations, feedback, onboarding and progression paths.

- Own pipeline and performance targets, including opportunity creation, pipeline value, conversion, activity levels and reporting.

- Build and continuously improve a data-driven outbound strategy across priority segments, markets and account plays.

- Partner with Marketing on campaigns, targeting, messaging, lead follow-up SLAs and inbound qualification.

- Work with Account Executives and Revenue Operations to improve qualification, Salesforce handovers, funnel conversion and pipeline health.

- Build and scale an AI-assisted outbound engine, using AI-enabled prospecting and workflow automation to improve lead sourcing, account research, personalization and sequence testing.

- Own SDR playbooks, processes and tooling, including Salesforce and sales engagement platforms, and establish AI and automation guardrails for quality, compliance and measurable pipeline impact.

- Contribute to regional go-to-market strategy by refining value propositions, pitch narratives and local-market outreach.

WHAT YOU’LL BRING

- Experience leading an outbound SDR or sales development team in a high-growth technology company.

- A track record of hiring and developing early-career sales talent and building repeatable processes that deliver against ambitious targets.

- Strong cross-functional partnership skills across Marketing, Sales, Revenue Operations and People & Talent.

- Experience with Salesforce or another modern CRM and sales engagement tools, plus a track record of implementing AI-enabled prospecting or workflow automation to improve personalization and SDR efficiency; comfort operating in a metrics-driven environment.

- Excellent written, numerical and verbal communication skills, with the ability to simplify complexity and coach effectively.

- Professional fluency in English, Dutch is a strong plus

- Strategic thinking, pragmatic execution and a bias toward action, continuous improvement and ownership.

- Familiarity with payments, FX, cards, treasury, spend management or complex B2B SaaS is a plus.

WHY AIRWALLEX

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. You’ll work with exceptional teammates, tackle complex, high-visibility problems and grow your career as we build the future of global banking.

Airwallex is proud to be an equal opportunity employer. We value diversity and consider candidates based on merit, qualifications, competence and talent.

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.